Using CVS App A Prescription For Invasion Of Privacy – IMRAN™

CVS invasion of consumer privacy

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Why is CVS Pharmacy trying to track #consumers’ #location even when we are not actually using their App? Sleazy invasion of #privacy and a #security risk! Shameful #UX design decision. Maybe the Federal Trade Commission can find out.

© 2017 IMRAN™

https://t.co/0cgubYkwYb

Spectrum’s DialUp Age Service & Stone Age CRM – IMRAN™

Even a caveman era CRM system would know I do not get any shitty service from Spectrum other than Internet…

Spectrum‘s DialUp Age Service & Stone Age CRM – IMRAN™

I had to tweet about the “Moronic #UXdesign POS #UserExperience Spectrum. Dead service.Stupid phone menu identifies my account from callerID but doesn’t know what service I have!”

Even a caveman era CRM system would know I do not get any shitty service from Spectrum other than Internet, which is that lame asymmetrical 200/20.

Yet, their retarded CustomerService number (20 minutes to get a rep) lists through their various services I do NOT have to ask if I am calling about those. Retards.

Spectrum is shitty enough to make me give sleazy Frontier another chance for the symmetric speeds.

© 2017 IMRAN

Growing A ‘Small’ Business By Getting Down To Hard Work & Pleasing Customers With More Than Lip Service! – IMRAN™

Pleasing the customer would be more than lip service

Growing A ‘Small’ Business By Getting Down To Hard Work & Pleasing Customers With More Than Lip Service! – IMRAN™ 😂

I do not know if this is a hoax but it sure sounds more funny than sexy.

First they will ask, “My pad or your iPad?”. Then they will, ahem, get down to business which requires hard work.

Pleasing the customer would be more than lip service. LOL.

Q. Will the BJ providers wear protection on their head? No, no, the real head! In case of hot spilled coffee, you know. LOL

Not to be outdone. perhaps the US coffee chain can rebrand itself as Starƒucks. 😀

 

© 2017 IMRAN™

(Still The) World’s Most Powerful Medium! – IMRAN™

Stay tuned… television imagery may become holographic or directly tuned into our heads one day in the future, but TV is here to stay.

#TelevisionIn4Words is a trending hashtag on Twitter right now. I contributed to that stream with:

“World’s Most Powerful Medium!”
Yes, better believe it, it still is.
You get, as I tagged the post, “#media #news #entertainment #opinion #history #music #comedy #politics #sports #weather” all in one ‘box’!
How many heads of state, or sports champions, or politicians, or businessmen, refuse to be interviewed for TV and say, “No, no TV interviews, tweet me or ask me on FaceBook.” ?
Much that many of us complain about how TV quality sucks these days, very few spend hours daily watching TV reruns from the ‘good old days’. If anything, more and more global citizens are now getting and experiencing the power of television.
Its influence will get even greater as even greater network bandwidth and Internet technology takes global TV to every corner where traditional TV antenna broadcasts could not reach.
And, news flash for those who claim that TV is dead. When you watch video programming, dramas, sports, music, and entertainment on your iPad or smartphone, you are still watching ‘television‘ programming, even if you are not sitting in front of a television set.
Just because the shape and size of the screen change, it does not mean the medium has died.
Stay tuned… television imagery may become holographic or directly tuned into our heads one day in the future, but TV is here to stay. In many ways, it is up to the television industry on how much of the best is still to come.
What do you think?

Imran Anwar
http://IMRAN.TV

Hanger Games: Catching Fire! – IMRAN™

Prioritize DOING SOMETHING (Anything!) Over PRIORITIZING! – IMRAN™

One of these days I will prioritize my list of weaknesses, to see which ones to find and evaluate tools to overcome next. [wink].

I recently saw a good post on Medium about a poster that author saw on the FaceBook campus… “Ruthless Prioritization”.

That is a great topic of extraordinary significance to me. I have countless ideas. I even get started on dozens.

Yet, my actual productivity, not just output, but effective productivity that gets things done, that brings goals closer to reality, can often be drowned in my desire to organize, prioritize and optimize my tools rather than in doing what needs to get done.

Cal it procrastination, call is avoidance, call it laziness, call it stupidity, but the end result is the same…

Dreams remain dreams, and things do not get done until months later, when I kick myself seeing how easily I could have done them way back when.

One simple rule I am still trying to teach myself is…. 

Prioritize DOING SOMETHING (Anything!) Over PRIORITIZING!!

It is too easy to become OCD about prioritizing types of things important to us, then prioritizing projects within those, then tasks within those.

I find the ONLY days I get ANYTHING done is when I pick up and DO SOMETHING, ANYTHING, and literally get on a roll of getting things done.

Otherwise, I have spent one-third of my productive life investigating and evaluating tools, one-third installing and optimizing them, and one-third prioritizing things in them… leaving a big fat 0.0% of my time to DO *anything* out of what I need to achieve. 

That is still one of the single biggest weaknesses I have…

One of these days I will prioritize my list of weaknesses, to see which ones to find and evaluate tools to overcome next. [wink].

What do you think? Do you have this problem? How do you overcome it?

Why Email Is Here To Stay, Whatever The Platform Or Interface

We do not hold discussions with clients (or even personal family members) in newsgroups or mailing lists. We interact with them usually in one-to-one exchanges of messages sent in “electronic” “mail” called “EMAIL”.

It is ironic, and a sign of the times, that the two most interesting discussions in my office email (with many colleagues far smarter than me!) AND on my personal FaceBook page (with many friends even more opinionated than me!) are both about Email, and whether its time has come and gone.

My prediction: Email is here to stay.  Here is why.

Everything has a time and place (and audience). Face to face, telephone, old fashioned hand-written letter, email, post, tweet, all have their uses and none of them really replace any of the others.  As a matter of fact, they complement each other. They enable us to build deeper relationships leveraging these micro-contacts even when we are time-constrained and distance challenged.

I am all for social media. I love interacting with many among the nearly 10,000 people following me on Twitter (http://twitter.com/imrananwar if you’d like to connect), and nearly 10,000 more on FaceBook and Flickr. But it would be highly impractical to pull all of them  into my “real” Address Book or inundate my EMAIL Inbox.  The ones who become important to me on social networks are “upgraded” (or as they become real friends, colleagues, associates) to communicate with me via my “real email.”

BUT, here is something I like to point out to people who wonder if Social Media somehow will be a replacement for EMAIL? No!

What they are talking about is simply exchanging emails in much less robust, far less searchable, far less open, and far less secure, proprietary platforms of social media firms than traditional email systems.

Here is what that means….

We do not hold discussions with clients (or even personal family members) in newsgroups or mailing lists. We interact with them usually in one-to-one exchanges of messages sent in “electronic” “mail” called “EMAIL”.

The irony is that the “one on one” communications that takes place on Social Media (FaceBook, Flickr, you name it) is in one-to-one exchanges of messages just like traditional web-based email, that are exchanged out of the public eye, not on the Wall, not in the Timeline, not on a stream, but in specific areas, e.g. called Messages. And with far less flexibility, accessibility, security, or manageability. 

In other words, using  social media to “replace” Email simply means sending private “messages” on their platforms, simply email by another name!

Social media firms know email is, and likely will, remain the most used mechanism for one-to-one exchanges…. with the flexibility of multimedia multimodal multiple-use that even telephone calls do not offer.  

FaceBook is even more obvious in showing its recognition of this fact, by forcibly inserting  YourName@facebook.com as your default EMAIL address in the About > Contact Info page, until there was a huge outcry about it. Trust them to go back on their word… Even today they have NOT “fixed” the problem as they promised and most people’s pages still show FaceBook.com addresses.

Even worse, for those of you daring enough to place their entire (email) stock in a social network, think about this…

You post something that FaceBook deems inappropriate, or if you send out 20 invitations to people and 10 are not accepted, the clerical-gods of FaceBook (and other networks too) may strike you with e-Lightning and cancel your account. If that happens, good luck recovering your email, or any of your content, from there.

With traditional email providers, even if, say, Yahoo shuts down one day (sorry, Marissa!), Hotmail migrates to Outlook.com, Gmail spying gets too intrusive, you can still easily drag your emails onto another provider/server/account/computer/device. You still “own” or have far greater control over your emails/messages in these “legacy” email approaches than you do, or likely will, in the social media sites’ Messages boxes.

The tragedy of “regular” email is that many great discussions like the ones I mention above, including those with actual knowledge transfers from smart people answering questions, are lost in email folders’ deep recesses forever. Mail apps and operating systems like Windows and OS X are getting better at helping us “spotlight” what we need to find, but it can still be a pain, especially in corporate mailboxes. Sometimes you can have 200+ email messages with the same keywords mentioned and poorly written subject lines (a pet peeve of mine) making it next to impossible to find THE particular email you are looking for with the answer to that complex question someone had answered 3 months ago.

In my humble opinion, detailed technical topics, with specific questions asked and many valuable replies sent (that are the majority of traffic on most companies internal email discussions) would be so much more effective, less intrusive, and more useful to others later, if they were held on suitably tailored Microsoft SharePoint or Wiki type collaboration platforms. So, yes, for that email is not the right tool. And the unnecessary traffic (plus resultant bloated mailboxes with each reply-all containing the last dozens of emails in each discussion, in every instance of each message, in all of our mailboxes!) give rise to the type of very discussion my Enterprise Architect colleagues are having. 

When, over time, we are able to influence people to use collaboration tools where appropriate, social/mobile media (Yammer/Twitter/Lync/SMS) as practical or needed, somehow overcome a propensity to hit Reply-All on almost every email (another pet peeve 😉 ), get in the habit of writing better Subject lines (PLEASE, You can do better Subject lines than “Doc attached” or “Here it is” or the dreaded “RE:” !!), learn to judiciously delete previous body text not relevant or required, many of the reasons we complain about email would be reduced. 

So, yes, it may shift platforms, take on new interfaces, become more “intelligent”, but Email is here to stay, regardless of what platform we exchange it on…..

What do you think? Email me! 

 

Imran Anwar is a New York based Pakistani-American entrepreneur, Internet pioneer, inventor, writer and TV personality. His day job is with the world’s best software company, but these opinions are his and his alone. He can be reached through his web site http://imran.com . You can follow him on Twitter at http://twitter.com/imrananwar